We have had a first-class experience of marketing and competing the sale of a property within 3 months with Bracketts Estate Agents in Tunbridge Wells. We had excellent advice from Sarah Mott throughout the process and both Sarah and Kim Stephenson kept us fully informed along the way. Efficient communication with the buyer and our solicitor managed, and overcame, issues along the way and I would not hesitate to recommend this team in what can be a stressful time.

Sam E.

We've just finished a tenancy with Bracketts and found the overall experience very positive. We had come from a rather negative experience with our previous letting agents in London and Bracketts were much more professional.

We had some viewings with other agents in Tunbridge Wells. One of these agents had stated that we would need to return for a followup interview with the landlord before our application would be considered, and that we should consider what we would to "incentivise" the landlord to go with us in terms of offering a higher rent to compete with other applicants. Needless to say, we did not proceed with that agent.

At our viewing with Bracketts they made it clear they didn't endorse betting wars on the part of the tenants: the price listed was the price that would go forwards. They were responsive throughout the tenancy, and though the building had a few age-related issues, Brackett's responded as well as possible.

Highly recommended if you're looking to rent in the area.

Luke M.

Very helpful, got my survey sorted here. Recommend :)

Response from the owner:Hi Luke - thanks for the great feedback and 5 star review for Tyson and our survey team who all send their best wishes. If we can help in the future, please don't hesitate to ask. Best wishes from the whole team :)

Joshua J.

Damon Crittenden was the best Property Manager I have dealt with. Very empathetic and attentive, always helped when needed in a timely manner too. You’re in good hands if you have to deal with Damon.

Response from the owner:Thank you for this feedback. We'd all be pleased to help you in the future. The lettings team send you their very best wishes.

Mercedes M.

Finley B.

I had a Survey carried out by Tyson who was incredibly efficient and very helpful throughout the entire process.

Response from the owner:Hi Finley - thank you for leaving a review for Tyson and our survey team. He was pleased to help you, really appreciates the feedback and sends his best wishes. If we can every be of help in the future, please don't hesitate to ask.

Mihaela A.

Response from the owner:Thank you for your kind review - we were delighted to have you as tenants. Best wishes in your new home :)

Lukasz W.

I rented through Brackets for just over four years, and my experience was thoroughly enjoyable. The inventory reports were consistently accurate, and whenever any issues arose during my stay, the management team responded swiftly to resolve them. The property itself was well-maintained and kept to a high standard throughout my time.

Response from the owner:Hi Lukasz - thank you for this brilliant feedback as a tenant of 4 years. Its great to hear that the team looked after you so well and thank you also for being a wonderful tenant. We'd all be pleased to help you in the future. The lettings team send you their very best wishes :)

Alex T.

Robust professional service, I dealt with Tyson who provided advice I could trust and took time to ensure I understood the information provided. I would recommend Tyson if you need a surveyor.

Response from the owner:Hi Alex - thank you for leaving this 5 star review for Tyson - we appreciate the feedback and you taking time to leave this. If we can ever be of any help in the future, please don't hesitate to ask. All the best from Tyson and the team.

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