Cookie Policy

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Welcome to our Cookie Policy page. Cookies are small text files stored on your device when you visit our website (“Our Site”). They help us enhance your browsing experience by remembering your preferences and enabling key functionalities.

How do we use cookies?

We use cookies to improve site performance, analyse traffic, and provide personalised content. By using our website, you agree to our use of cookies. This policy explains the types of cookies we use, their purposes, and how you can manage your cookie settings for a more bespoke and secure online experience.

There are different types of cookies that each have different functions. These include:

Session cookies: these are only stored on your computer during your web browsing session. They are then automatically deleted when the web browser is closed. They usually store an anonymous session ID allowing you to browse a website without having to log in to each individual page. They do not collect any information from your computer.

Persistent cookies: a persistent cookie is one stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

First Party Cookies: These are cookies used by our website to help it to function. They are not used to track your behaviour, and are required for things like logging in, sending form submissions, etc.

Third Party Cookies: These are cookies used by our website to integrate with third party services, like reporting services or video streaming.

 

How do I change my  cookie settings:

If you do not wish to receive cookies that are not strictly necessary to perform basic features of our website you may choose to opt out of them. Please note that most web browsers will accept cookies, but if you would rather that we did not collect data in this way you can choose to accept all or some or reject cookies in your browser’s privacy settings. Rejecting all cookies means that certain features cannot then be provided to you and accordingly you may not be able to take full advantage of all our website’s features. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences.

For more detailed information generally on cookies, including how to disable them, please refer to http://www.allaboutcookies.org/  You will also find details on how to delete cookies from your computer.

Linda W.
We have had a first-class experience of marketing and competing the sale of a property within 3 months with Bracketts Estate Agents in Tunbridge Wells. We had excellent advice from Sarah Mott throughout the process and both Sarah and Kim Stephenson kept us fully informed along the way. Efficient communication with the buyer and our solicitor managed, and overcame, issues along the way and I would not hesitate to recommend this team in what can be a stressful time.
Sam E.
We've just finished a tenancy with Bracketts and found the overall experience very positive. We had come from a rather negative experience with our previous letting agents in London and Bracketts were much more professional.

We had some viewings with other agents in Tunbridge Wells. One of these agents had stated that we would need to return for a followup interview with the landlord before our application would be considered, and that we should consider what we would to "incentivise" the landlord to go with us in terms of offering a higher rent to compete with other applicants. Needless to say, we did not proceed with that agent.

At our viewing with Bracketts they made it clear they didn't endorse betting wars on the part of the tenants: the price listed was the price that would go forwards. They were responsive throughout the tenancy, and though the building had a few age-related issues, Brackett's responded as well as possible.

Highly recommended if you're looking to rent in the area.
Luke M.
Very helpful, got my survey sorted here. Recommend :)
Response from the owner:Hi Luke - thanks for the great feedback and 5 star review for Tyson and our survey team who all send their best wishes. If we can help in the future, please don't hesitate to ask. Best wishes from the whole team :)
Joshua J.
Damon Crittenden was the best Property Manager I have dealt with. Very empathetic and attentive, always helped when needed in a timely manner too. You’re in good hands if you have to deal with Damon.
Response from the owner:Thank you for this feedback. We'd all be pleased to help you in the future. The lettings team send you their very best wishes.
Mercedes M.
Finley B.
I had a Survey carried out by Tyson who was incredibly efficient and very helpful throughout the entire process.
Response from the owner:Hi Finley - thank you for leaving a review for Tyson and our survey team. He was pleased to help you, really appreciates the feedback and sends his best wishes. If we can every be of help in the future, please don't hesitate to ask.
Mihaela A.
Response from the owner:Thank you for your kind review - we were delighted to have you as tenants. Best wishes in your new home :)
Lukasz W.
I rented through Brackets for just over four years, and my experience was thoroughly enjoyable. The inventory reports were consistently accurate, and whenever any issues arose during my stay, the management team responded swiftly to resolve them. The property itself was well-maintained and kept to a high standard throughout my time.
Response from the owner:Hi Lukasz - thank you for this brilliant feedback as a tenant of 4 years. Its great to hear that the team looked after you so well and thank you also for being a wonderful tenant. We'd all be pleased to help you in the future. The lettings team send you their very best wishes :)
Alex T.
Robust professional service, I dealt with Tyson who provided advice I could trust and took time to ensure I understood the information provided. I would recommend Tyson if you need a surveyor.
Response from the owner:Hi Alex - thank you for leaving this 5 star review for Tyson - we appreciate the feedback and you taking time to leave this. If we can ever be of any help in the future, please don't hesitate to ask. All the best from Tyson and the team.

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Tunbridge Wells

Tonbridge

Tunbridge Wells

Tonbridge

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